Toronto Coach Terminal

Neighbours, Cameras, Busy Traffic

The building officially opened on December 19, 1931 as the Toronto Motor Coach Terminal, to serve as the terminal hub for the Toronto Transit Commission's (TTC) Gray Coach intercity bus service, replacing an open air terminal that had operated at the same location. Known as the Gray Coach Terminal until 1990, the Art Deco building is a two-storey historic building with Travertine limestone. Designed by architect Charles B. Dolphin it was originally built with five platforms (four departure and one arrival platform) and later expanded to nine bus platforms. Its final form consisted of seven bus platforms, accommodating two numbered bus bays each. The building has been listed in the City of Toronto's heritage buildings register since May 19, 1987.

The north mezzanine of the terminal building shortly after opening in December 1931

An annex, the Elizabeth Street Terminal located at 130 Elizabeth Street, is located to the west of the main terminal. It was originally built in 1968 and was used for bus charters and sightseeing buses and, beginning in 1970, was a hub for GO Transit bus arrivals and departures. Five diagonal bus bays on its south side were used for departures and the north side of the building opening onto a covered two-lane driveway acting as an unloading area and space for bus layovers and parking.

In 1990, the Elizabeth Street Terminal also began handling arrivals for the main terminal's bus lines with departures leaving from the main coach terminal across the street, which is rather unusual for bus terminals or other passenger transportation infrastructure.

Through the 1990s, GO Transit bus services gradually relocated to Toronto Union Station, first to seven curb-side bus stops along Front Street in front of the railway station, and then to the original Union Station Bus Terminal on Front Street, across Bay Street from the rail terminal. GO's Toronto to Hamilton Express bus route was the last to use the Elizabeth Street Terminal until Labour Day weekend of 2002 when it moved to the original Union Station Bus Terminal on Front Street.[11] After the departure of GO Transit, the Elizabeth Street terminal only handled arrivals for the remaining bus lines.

The bus bays on the south side of the building were decommissioned and the area converted into a Green P paid parking lot. The waiting area and newsstand in the Elizabeth Street Terminal were closed in 2010 with only the bus platform on the north of the building remaining open to the public for bus arrivals. Due to limited space, buses would park overnight along Edward Street and Chestnut Street.

A renovation of the main terminal building occurred in 1990, tripled the main terminal's floor space to 2,500 square metres, creating more seating for waiting passengers (250 seats rather than 100). This was done by demolishing the interior wall separating the main building from the bus bays and replacing it with a glass wall several metres to the west, reducing the space allotted for bus bays. The bus shed is configured into seven lanes, with room for two buses in each lane. The 40-seat lunch counter-style restaurant which had been on the main floor was removed and replaced by an upstairs restaurant and bar seating 150, with railings overlooking main floor enclosed with glass. The restaurant was unable to attract enough passengers to sustain itself and the vendor instead was given space to run a snack bar on the main floor and a passenger lounge and bar in the basement, leaving the upstairs area to be converted to office space. An enclosed pedestrian walkway, with lockers lining the south wall, was built on the south side of the bus shed connecting the main terminal building with Elizabeth Street allowing passengers to walk from the main building to Elizabeth Street, and then cross the street to the Elizabeth terminal, without having to walk through the bus bays in the main terminal. The dispatch office is located along the west wall of the terminal, overlooking the bus bays.

As part of the renovation, a tunnel was built under Bay Street at the cost of CA$4 million connecting the main terminal to the Atrium on Bay and, through it, to Dundas subway station as well as to the PATH network. A newspaper stand was located in the basement along with, over various years, a shoeshine stand (in earlier decades), a travellers' lounge called Kramden's Kafe (after it moved from its original location as the upstairs restaurant) serving snacks and alcohol and equipped with a pool table, and finally a bakery.

In 2012, the coach terminal's board proposed that a new facility be built at the terminal's current location combining the original terminal and the Elizabeth Street annex into one structure that could fit double the current number of bus bays. However, in September 2014 Metrolinx announced plans to relocate its GO Transit Union Station Bus Terminal to a new terminal in the then under-construction CIBC Square office development located at 81 Bay Street and move the bus lines that serviced the coach terminal there. This new terminal opened in December 2020.

The back of the Terminal's Annex building from Chestnut Street. It is located west of the main terminal.

Greyhound Canada suspended service in May 2020 due to the COVID-19 pandemic, and announced on May 13, 2021, that they were permanently ending Canadian operations. Coach Canada/Megabus relocated to the new Union Station Bus Terminal, effective June 8, 2021. Ontario Northland Motor Coach Services, the last remaining bus line that used the Toronto Coach Terminal, relocated to Union Station effective July 4, 2021, bringing the Toronto Coach Terminal's role as a bus depot to a close after almost 90 years of service.